Contact Us
The best way to find answers about our website, your orders, or look for product advice is to visit our Help & Advice Centre.
To speak to our Customer Service Team please send us a message using our Customer Service Chat available in the bottom right corner of our website.
Please note that Lawrence and Jackson's Art have joined forces and from October 2024, all customer service queries will be handled by the Jackson's Customer Service Team.
We recommend calling our Customer Service Team if you wish to:
- Cancel an order (before dispatch)
- Amend an order’s delivery address (before dispatch)
- Place an order over the phone
Phone Number: +44 (0)207 254 0077
Monday - Friday: 9am - 5:30pm
Early May Bank Holiday - Monday 4th May: Closed
Spring Bank Holiday - Monday 25th May: Closed
Easter 2026 - UK Customer Service Opening Times
Thursday 2nd April: Open
Friday 3rd April: Closed - Good Friday
Saturday 4th April: Closed
Sunday 5th April: Closed - Easter Sunday
Monday 6th April: Closed - Easter Monday Bank Holiday
Tuesday 7th April: Open
Christmas 2025 - Customer Service Opening Times
Wednesday 24th December: 9am - 4pm GMT
Thursday 25th December: Closed
Friday 26th December: Closed
Saturday 27th December: Closed
Sunday 28th December: Closed
Monday 29th December: Open
Tuesday 30th December: Open
Wednesday 31st December: Open
Thursday 1st January: Closed
Friday 2nd January: Open
Shop Address
Jackson's Hove Shop
208-212 Portland Road
Hove
East Sussex
BN3 5QT
Monday - Saturday: 9am - 5.30pm
Sunday: Closed
+44 (0)12 7326 0260 (Shop Number)